FAQ

General

How to purchase?

Its very simple. Surf around the site and find a product or two you like. You click the ‘add to cart‘ button. Once paid via Paypal or Credit Card secure transfers (provided by FastSpring), you will be redirected to an order confirmation page. Download links will be instantly provided to you. We are hosted on good servers, so you should be getting your download fast, depending on your connection. For security, we limit the number of download attempts and time period that the links are active. However, if you have any trouble successfully downloading any or all of the data, just let us know and we’ll manage the issue.

We do strongly recommend that you use a high-speed internet connection when downloading our libraries, as these libraries may be very large in size, specially if based on sampled content. We also cannot guarantee that our servers are able to support any form of “download manager” software, so we suggest to disable them before trying any download of our products.

Send us an email, including your order reference number, if you’re having any trouble downloading your library and we’ll do whatever it takes to get your libraries to you quickly as possible.

We recommend using latest version of Firefox, which generally produces the fastest and most reliable download results as well optimal shopping experience. Unfortunately some versions of other internet browsers are having issues remembering items in the cart.

I don’t have a PayPal account. Can I use my credit card?

Yes. Our payment processor, FastSpring, allows you using your credit card without having a PayPal account.

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