Support Request

Use the form below to ask for support. Please, be sure to check our FAQ page to see if your question has already been answered.
We'll get back to you during our regular business hours (Mon-Fri, 10am - 6pm CET, Italy)

Support requests must include the following:

  1. Name and version of the product (i.e. Polaris 1.4.1)
  2. Name and version of your operating system (i.e. OSX 10.10.1, Windows 7 SP1, etc.)
  3. Name and version of your DAW/host (i.e. Ableton Live 9.6, Logic Pro X, Cubase 8.5, etc)
  4. A detailed description of the problem

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