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Have a Question?

Shopping

10
  • How do I purchase?
  • I don't have a PayPal account. Can I use my credit card?
  • Where do I use my coupon code?
  • Do you store my credit card information?
  • Accepted payment types
  • Invoicing
  • I'm an artist / producer / manager / PR. Can I have your products for free?
  • I'm an editor (or creator) for a blog / magazine / YouTube channel. Can I ask for a NFR.
  • I haven't received any email after purchasing
  • Do you offer educational discounts?

User Area

6
  • Do I need a User Area account?
  • How do I register?
  • I try to log in but my email is not recognized
  • What do I find in the User Area?
  • I used more than one email address to purchase. What do I do?
  • I purchased from a dealer and got a redeem code. Where I do use it?

Plugins

11
  • How do I register / activate my plugins?
  • Can I resell my purchased plugins?
  • I purchased a plugin from one of your resellers, but I only got a code. What now?
  • Are your plugins compatible with my computer?
  • My plugin installation fails on Windows 10
  • Plugin Install Instructions (purchased from dealers)
  • How to sidechain the Grindstein on Reaper
  • I get "License file is invalid" when I try to activate my plugin
  • Are Audiority analog simulations sampled?
  • Norton 360 blocks my plugin installation
  • Are your plugins 32bit compatible?

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